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AIRPORT LOUNGE NEWS

Emirates Lounge Boston Airport
Emirates opens 41st dedicated lounge at Boston Airport
2017-08-16

Guests can now enjoy the haven of an Emirates Lounge with the opening of the airline’s 41st dedicated airport lounge at Boston Logan International Airport.

The Emirates Lounge is a dedicated space for passengers to relax, unwind, catch up on work and enjoy award-winning service and cuisine.
The interior design and décor in the dedicated Emirates Lounge is built around a new contemporary and fresh design. Located on the upper level of Terminal E, the lounge will overlook gate E – 11. The new Emirates Lounge will offer seating for up to 123 customers covering an area of 695 sq.m.. The lounge will provide premium passengers with a relaxing ambiance, luxurious facilities and amenities that include an exciting view of airport activity, LED TVs, comfortable leather armchairs, a choice of formal and relaxed seating, bespoke artwork, and a prayer room. To complete the relaxing travel experience, a new range of luxury spa products will also be available in the lounge from award-winning Irish brand VOYA. This skincare line includes hair & body wash, conditioner, hand cream and hand wash.

What’s more, the lounge will feature a dedicated dining area with a choice of bar seating, an extensive menu of complimentary hot and cold gourmet buffet, including local and international dishes, and an extensive beverage service including wines from reputable American vineyards. While in the lounge, customers will enjoy shower facilities, a fully equipped business center with state of the art touch screen workstations along with complimentary Wi-Fi service within the lounge. Passengers will be able to board directly from the lounge.

ORD United Airlines Poalris Lounge
1st United Polaris Lounge at Chicago O`Hare
2017-08-09

Chicago O`Hare is home to the first United Polaris Lounge, near gate C18. The new facility is an oasis of thoughtful design and furnishings, including the custom art installation “North Star Chicago” by artist Wolfgang Buttress. Guests wil find signature seats that offer a private place to relax or get some work done. They feature pull-out desks, integrated AC and USB power, and table-mounted lamps.

Guests may enjoy an extensive selection of hot and cold à la carte offerings from the buffet. A modern bar area offers specially curated wines, premium spirits, craft beer selections and handcrafted cocktails, which can be paired with meals or enjoyed on their own. There is even the option to select a seated pre-flight dining service for a full, restaurant-quality meal before boarding.

Concierge representatives are available in the United Polaris lounge to help make dinner reservations, purchase entertainment tickets, arrange for a rental car or provide other travel assistance.

Within a starry lit hallway are shower suites to freshen up. Tucked away from the rest of the United Polaris lounge, there`s a soothing place to rest on day beds with blankets and pillows. Soft lighting and gentle white noise add just the right ambience in these cozy spaces.

Visit the lounge with your whole family
LH Special - Visit the lounge with your family
2017-07-04

With Lufthansa you can relax even before you fly off on your well-deserved summer holiday! Like every year Frequent Travellers have once again the opportunity of purchasing lounge access for their whole family*. The offer is valid for all Lufthansa Business Lounges within Germany and in the USA**, at Paris Charles de Gaulle and, this year for the first time, also to lounges at London-Heathrow, Milan-Malpensa and Dubai.

This offer applies until 31th August 2017.  The vouchers, nesessary for access, can be bought at the Lufthansa service counter at the departure airport or, in Frankfurt and Munich, directly at the lounge reception desk for a one-off price from just EUR39 or USD49.

For families with younger children flying from Frankfurt, the Business Lounge in Departure Area B, immediately next to Gate B48 will be of especial interest. Here the little ones can pass the time in the Lufthansa ‘JetFriends’ area which has a play corner with games consoles and a playpen.

Enjoy your vacations!

 

 

* Access will be granted to the Frequent Traveller`s family (spouse or partner and an unlimited number of children under 18 years of age) provided that they are flying with the Frequent Traveller on a Lufthansa-operated flight. This offer is subject to availability.

**At the airports Boston, Detroit, New York John F. Kennedy (JFK) and Washington Dulles International (IAD).

Lounge Impression
Air New Zealand`s expansive Melbourne lounge
2017-05-15

Air New Zealand welcomes customers into its new-look lounge at Melbourne International Airport. 

Located on the ground floor of the airport terminal, the lounge carries an ultra-modern design.

The lounge offers five different spaces for up to 249 guests, allowing customers to relax and refresh or get some work done. A self-service food buffet, two self-service drink stations and a barista station are also available.
 
Air New Zealand General Manager Customer Experience Anita Hawthorne says the airline is committed to improving the customer experience and is proud to be able to offer customers flying out of Melbourne a new lounge space with 50 percent more seating than the previous lounge.

"The airline has been investing heavily in the Australian market and promoting its services through its 'Better Way to Fly' campaign starring Dave the goose which encourages Australians to travel Air New Zealand to North and South America.

"It's also clear Australians love the Air New Zealand products and services after recently taking out the number one spot in AMR's 2017 Australia Corporate Reputation Index so we look forward to welcoming customers to our new lounge."

Qantas Business Lounge Domestic
Qantas new lounge experience in Brisbane
2017-03-16

Qantas has opened the doors to its new Domestic Business Lounge at Brisbane Airport,  Domestic Terminal.

The Domestic Business Lounge is 30 percent larger than the previous facility with a luxurious design inspired by the beauty of Queensland’s landscape. It also boasts a number of dining features including a cantina serving fresh Mexican dishes.

“This investment is all about offering our customers a premium experience from the moment they arrive at the airport,” said Qantas Head of Domestic Lounges Helen Gray.

“Customers tell us that being able to enjoy a relaxing space with top quality food and wine prior to flying is high on their list when it comes to creating the ideal lounge experience.

“Qantas lounges are often named among the world’s best. We’re really proud of the new lounges we’ve recently opened in Singapore, Hong Kong, Los Angeles and Perth – and we’re excited to bring this successful formula to our customers in Brisbane.”

Offering seating for more than 350 guests, Woods Bagot has designed a space using local materials and a colour palette inspired by Moreton Bay at twilight. Planting and natural light has been maximised to reflect the bright outdoor Queensland lifestyle.

Qantas Creative Director of Food, Beverage & Service Neil Perry has designed seasonal menus and introduced a new dining feature, The Cantina, serving freshly made Mexican dishes including empanadas, soft corn tacos, roast sweetcorn and quesadillas.

The lounge will feature a full bar serving premium Australian wines, Rockpool Mixologist-designed cocktails and craft beer, and a wine bar open from midday. There is an all-day barista Vittoria coffee and a hydration station – Quench – a concept focusing on hydration before flying by serving non-alcoholic beverages including a Rockpool signature tisane blend and infused water. A generous fresh hot and cold buffet  as well as a stylish new communal coffee bar within the lounge precinct are also available.

The lounge features a work zone with wireless printing, power and data outlets throughout, Wi-Fi, TVs, shower suites with ASPAR by Aurora skincare products.

Premium Lounge Entry is located on Level 1 and open seven days a week, one hour prior to the first Qantas departure.

Qantas currently operates five Business Lounges in Brisbane, Sydney, Melbourne, Canberra and Perth.

Cathay Pacific Lounge T3
Cathay Pacific reopens Heathrow lounge
2016-12-12

Cathay Pacific Lounge at London Heathrow Airport Terminal 3 officially opens its doors after extensive renovation on Wednesday, 7 December. It features separate First and Business Class areas and is the only Cathay Pacific lounge outside of Hong Kong. These distinct zones include artwork from Chinese artist Han Feng along with a contemporary Asian aesthetic. At 1,200 sq.m., the new lounge is 30 percent  larger than its predecessor. Floor-to-ceiling windows offer panoramic views of the airport`s apron and northerly runway.

Cathay Pacific General Manager Product James Evans said: “At Cathay Pacific, we care about our passengers’ experience at every stage of their journey – from the moment they arrive at the airport until they reach their destination – and our exciting new Heathrow lounge was designed to enable our customers to travel well.  Our aim was to provide our passengers with a tranquil haven to relax before boarding their flights to Hong Kong and we hope our customers are as enthusiastic about the new lounge as we are.”

Neil Glenn, Cathay Pacific General Manager Europe, added: “We want to ensure that our passengers have a memorable journey with us from the moment they arrive at the airport until they reach their end destination. We are really excited about the enhanced experience the new design and facilities will offer our customers and look forward to welcoming them back into our lounge.”

With careful attention on food and beverage, the lounge features The Pantry, where guests can enjoy grab and go delicacies with items changing throughout the day in addition to The Dining Room which offers table service with freshly prepared dishes made-to-order by the chef.

Business Class passengers will be able to try the Cathay Pacific`s signature Noodle Bar offering authentic Chinese delights, and The Food Hall, which serves a wide range of Western and international dishes, including traditional British fare. A full-service bar is also available to enjoy a pre-flight aperitif.

The lounge is further equipped with bespoke Solo Chairs, eight shower suites and a work area "The Bureau".

Cathay Pacific`s Heathrow lounge is open from 05:30 a.m. Monday to Saturday and 07:30 a.m. on Sunday until 10:30 p.m..

First Look: New United Club at LAX
First Look: New United Club at LAX
2016-11-30

United Airlines gave a sneak peek of its new United Club at Los Angeles International Airport which will open on December 6. Located in Terminal 7, Concourse 8, the 20,000 sq.ft. space is one of the airline`s largest and most stylish. Features include a gourmet kitchen and bar offering expanded food and beverage options, comfortable seating areas and panoramic views of the airport, the Hollywood Hills and Los Angeles skyline. Taking advantage of the city`s year-round-weather, the club provides a spacious and scenic outdoor terrace where guests can relax with a drin or a meal alfresco.

"When you think of Los Angeles, you think of glamour and sophistication, and this new United Club certainly reflects that," said Julia Haywood, the airline's executive vice president and chief commercial officer. "LAX is a key piece of our global route network, and we're incredibly proud that it will house one of our finest United Clubs. Aesthetically, it's unlike any other, with panoramic views of the city and an outdoor terrace. These unique amenities – along with fresh food, wine menus, craft cocktails and, most importantly, exceptional service and hospitality for our customers – will elevate the entire experience to something that will truly impress and delight visitors."

New Seattle Delta Sky Club
New Seattle Delta Sky Club
2016-10-27

Delta`s $21 million new Sky Club has opend at Seattle-Tacoma International Airport. The new 21,000-sq.-ft. club, located at the corner of Concourse A and B, features 30-ft. ceilings and floor-to-ceiling windows. Guests may enjoy runway and tarmac views with Mount Rainier in the distance. The large windows reduce glare and allow guests to stay connected to the outdoors.  It`s a two story club which may accommodate up to 416 guests.

The interior design features natural hardwood tables, curvy wood-paneled walls and ceilings, colorful living glass and shapes that highlight themes of water and technology.

I like how spacious the new lounge is," said May L., a Delta customer. "With the large windows and additional space upstairs, it doesn`t  feel cramped. At the same time, the seating arrangement offers guests a more private space if they want that, too," referring to high-backed seats called "hush pods" made for intimate talks.

A spacious bar and food area serves light meals, salads, soups, Beecher`s Mac & Cheese and Alki Bakery products.

The Spa inside the club, in partnership with Asanda Spa, offers massages and facial treatments. There are also six shower suites with shampoo, shower gel, lotion, towels and hair dryer.

Guests may relaxe with a drink and bite as they browse The Gallery, a curated art program showcasing work from emerging artists and local galleries.

"I think the art makes the Club so much more personable," Craig Alan, one of the artists, said. "It`s not just a random print that`s on the wall- there`s a lot of throught behind each piece in here." Alan, whose father was a Delta pilot, said having his work included in the new Club was an honor. "Now, we`re both a part of the Delta family, him through aviation and me through art."

Joan H., an event attendee, commented: "The art really transforms the club from just a waiting room at the airport. It`s beautiful."

Emirates` renovated Dubai lounge with Champagne Bar
Emirates` renovated Dubai lounge with Champagne Bar
2016-10-26

Emirates has completed a US$ 11 million refurbishment of its lounge at Concourse B of Dubai International Airport. The refurbishment took two years to complete and guests can now look forward to three new concept areas; a barista service in partnership with Costa Coffee, a Health Hub with Voss water offering healthier options, and an Exclusive Moet & Chandon champagne lounge. These areas are additions to the existing cuisine prepared by on-site chefs and a complimentary full bar service with premium wine, spirits and champagne.

Barista experience: The new area offers complimentary drinks including iced coffee, cappuccino and caffee latte prepared by Costa Coffee baristas as well as a choice of pastries, provided round the clock.

Health Hub: A new station in partnership with Voss water. Serving a selection of fruit and water infusions, fruit juices and smoothies as well as gourmet sandwiches, wraps, and salads.

Champagne Lounge: Emirates` "first-of-its-kind" lounge located in an airport in partnership with Moet Hennessy. Serving Moet Imperial, Moet Rose Imperial, Moet & Chandon Grand Vintage and Moet Nectar Imperial. Paired with a selection of canapes includes smoked salmon, soups, goat cheese, crostinis, smoked duck, vegetables, pumpernickel bread, and chicken.

Guests can enjoy a drink at the chic bar featuring a golden wave design adorned with 2,400 intricate gold leaves applied individually by hand.

This lounge expanded to almost 10,000 sq.ft. to accommodate more than 1,500 guests.

The children`s play area has been doubled in size, and the Timeless Spa has been renovated and offers hair, beauty and therapy treatments. Guests may also enjoy a shower suite, unwind at designated quiet areas or stay connected with complimentary Wi-fi.

New Qantas Brisbane International Lounge
New Qantas Brisbane International Lounge
2016-10-20

Qantas just unveiled the new Qantas Brisbane International Lounge. It is a combined first and business lounge.

Qantas International CEO Gareth Evans said the international lounge was the first of serveral new facilities the national carrier would open in the coming months at Brisbane Airport. "This stylish and modern lounge is the perfect space for our customers to relax before their flight," said Mr Evans. "It reflects the natural beauty of the Queensland landscape through natural light, furnitue and design, offering a new standard in premium travel. This lounge marks our continued investment in the entire customer journey. We`ve almost finished the refurbishment of our A330 fleet at the Brisbane Maintenance Facility, added new services to Japan and New Zealand, and the domestic terminal lounges are set for a complete redesign in coming months."

The lounge, split across two levels, offers nearly 30% more space than the previous lounges, with interiors reflecting the Queensland landscape. Artfully placed lighting, timber cafe seating, low slung loungers, and colorful rugs bring color and texture reminiscent of the reef, sandbars and waterways-like living in the tropical north.

A seasonal menu designed by chef Neil Perry has a focus on working with local food producers. There`s new signature breakfast hatch with breakfast dishes to order such as healthy breakfast bowls, Bircher Muesli and French Toast. The lounge will also offer a premium hot and cold buffet.

A new lounge concept -Quench- serves a range of non-alcoholic beverages including syrups from Bickfords and Buderim Ginger and a signature tisane blend designed by Rockpool.

The lounge will also feature a bar serving beer also on tap, premium wine, and all-day barista coffee by Vittoria.

A key feature is a bespoke glass and light art installation called "The Pulse of Ancient Land" created by artist Jenna Lee. Inlaid into the glass is an abstract interpretation of the land of the QLD region as viewed from above, brought to life through glass, watercolor and lights.

The lounge also features a business center, Wi-fi, TVs, and shower suites with ASPAR by Aurora skincare products.

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LATEST REVIEWS
17 I 02 Lounge
17 I 02 Lounge
Pristina
"Small but mighty"

Various seatings are arranged in an open lounge area.

reviewed by Niki | Date of visit: 2017-07-17
Swiss Business Lounge E
Swiss Business Lounge E
Zurich
"One of the nicest business lounges"

On a total floor space of 1,200 sq.m., this lounge area features 200 seats and a terrace with additional 129 sq.m.. Guests can spend time in the working zones, or in quiet...

reviewed by Meilensammler | Date of visit: 2016-04-08
Star Alliance First Class Lounge
Star Alliance First Class Lounge
Los Angeles
"Just a small room"

This lounge provides comfortable seating for up to 42 guest as well as four dining tables in the back of the room. The First Class Lounge area is connected to the Business...

reviewed by Meilensammler | Date of visit: 2016-12-19
Thai Airways Royal Silk Lounge
Thai Airways Royal Silk Lounge
Kathmandu
"Very average place"

On 160 sq.m., this lounge provides a seating capacity for about 55 passengers.

reviewed by Meilensammler | Date of visit: 2016-11-07
Star Alliance Business Lounge
Star Alliance Business Lounge
Los Angeles
"Very nice outdoor terrace"

The new facility offers space for around 400 guests, including an exclusive area for First Class passengers (42 seats). The 18,000 sq.ft. lounge features an open air...

reviewed by Meilensammler | Date of visit: 2016-12-19
Swiss Senator Lounge E
Swiss Senator Lounge E
Zurich
"Highlight is the whisky bar"

On a total floor space of 1,100 sq.m., this lounge area features 170 seats and a terrace with additional 352 sq.m.. Guests can spend time in the working zones, on the...

reviewed by Meilensammler | Date of visit: 2016-04-08
Executive Lounge
Executive Lounge
Kathmandu
"Decent Lounge"

The lounge offers a cozy and comfortable ambience and is approved for international flights only.

reviewed by Meilensammler | Date of visit: 2016-11-07
Qatar Airways Al Mourjan Business Lounge
Qatar Airways Al Mourjan Business...
Doha
"Impressive lounge"

This 10,000 sq.m. lounge is spread across two levels and can accommodate up to 1,000 guests at a time. It contains a 15-metre by seven-metre "infinity pool water...

reviewed by Meilensammler | Date of visit: 2017-01-23
United Club T7
United Club T7
Los Angeles
"Bright lounge, modest food"

At more than 20,000 sq.ft., this club features seating for 400 guests and a spacious terrace with panoramic views of the tarmac, the Hollywood Hills and the Los Angeles...

reviewed by Meilensammler | Date of visit: 2016-12-19
Swiss First Lounge Terminal A
Swiss First Lounge Terminal A
Zurich
"Fantastic view, good food"

On 650 sq.m., this lounge offers a seating capacity for 80 guests. Panoramic windows provide a great view of the apron and Terminal E; access to the Smoker’s Bar (91...

reviewed by Meilensammler | Date of visit: 2016-04-08