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AIRPORT LOUNGE NEWS

Lounge Impression
Air New Zealand`s expansive Melbourne lounge
2017-05-15

Air New Zealand welcomes customers into its new-look lounge at Melbourne International Airport. 

Located on the ground floor of the airport terminal, the lounge carries an ultra-modern design.

The lounge offers five different spaces for up to 249 guests, allowing customers to relax and refresh or get some work done. A self-service food buffet, two self-service drink stations and a barista station are also available.
 
Air New Zealand General Manager Customer Experience Anita Hawthorne says the airline is committed to improving the customer experience and is proud to be able to offer customers flying out of Melbourne a new lounge space with 50 percent more seating than the previous lounge.

"The airline has been investing heavily in the Australian market and promoting its services through its 'Better Way to Fly' campaign starring Dave the goose which encourages Australians to travel Air New Zealand to North and South America.

"It's also clear Australians love the Air New Zealand products and services after recently taking out the number one spot in AMR's 2017 Australia Corporate Reputation Index so we look forward to welcoming customers to our new lounge."

Qantas Business Lounge Domestic
Qantas new lounge experience in Brisbane
2017-03-16

Qantas has opened the doors to its new Domestic Business Lounge at Brisbane Airport,  Domestic Terminal.

The Domestic Business Lounge is 30 percent larger than the previous facility with a luxurious design inspired by the beauty of Queensland’s landscape. It also boasts a number of dining features including a cantina serving fresh Mexican dishes.

“This investment is all about offering our customers a premium experience from the moment they arrive at the airport,” said Qantas Head of Domestic Lounges Helen Gray.

“Customers tell us that being able to enjoy a relaxing space with top quality food and wine prior to flying is high on their list when it comes to creating the ideal lounge experience.

“Qantas lounges are often named among the world’s best. We’re really proud of the new lounges we’ve recently opened in Singapore, Hong Kong, Los Angeles and Perth – and we’re excited to bring this successful formula to our customers in Brisbane.”

Offering seating for more than 350 guests, Woods Bagot has designed a space using local materials and a colour palette inspired by Moreton Bay at twilight. Planting and natural light has been maximised to reflect the bright outdoor Queensland lifestyle.

Qantas Creative Director of Food, Beverage & Service Neil Perry has designed seasonal menus and introduced a new dining feature, The Cantina, serving freshly made Mexican dishes including empanadas, soft corn tacos, roast sweetcorn and quesadillas.

The lounge will feature a full bar serving premium Australian wines, Rockpool Mixologist-designed cocktails and craft beer, and a wine bar open from midday. There is an all-day barista Vittoria coffee and a hydration station – Quench – a concept focusing on hydration before flying by serving non-alcoholic beverages including a Rockpool signature tisane blend and infused water. A generous fresh hot and cold buffet  as well as a stylish new communal coffee bar within the lounge precinct are also available.

The lounge features a work zone with wireless printing, power and data outlets throughout, Wi-Fi, TVs, shower suites with ASPAR by Aurora skincare products.

Premium Lounge Entry is located on Level 1 and open seven days a week, one hour prior to the first Qantas departure.

Qantas currently operates five Business Lounges in Brisbane, Sydney, Melbourne, Canberra and Perth.

Cathay Pacific Lounge T3
Cathay Pacific reopens Heathrow lounge
2016-12-12

Cathay Pacific Lounge at London Heathrow Airport Terminal 3 officially opens its doors after extensive renovation on Wednesday, 7 December. It features separate First and Business Class areas and is the only Cathay Pacific lounge outside of Hong Kong. These distinct zones include artwork from Chinese artist Han Feng along with a contemporary Asian aesthetic. At 1,200 sq.m., the new lounge is 30 percent  larger than its predecessor. Floor-to-ceiling windows offer panoramic views of the airport`s apron and northerly runway.

Cathay Pacific General Manager Product James Evans said: “At Cathay Pacific, we care about our passengers’ experience at every stage of their journey – from the moment they arrive at the airport until they reach their destination – and our exciting new Heathrow lounge was designed to enable our customers to travel well.  Our aim was to provide our passengers with a tranquil haven to relax before boarding their flights to Hong Kong and we hope our customers are as enthusiastic about the new lounge as we are.”

Neil Glenn, Cathay Pacific General Manager Europe, added: “We want to ensure that our passengers have a memorable journey with us from the moment they arrive at the airport until they reach their end destination. We are really excited about the enhanced experience the new design and facilities will offer our customers and look forward to welcoming them back into our lounge.”

With careful attention on food and beverage, the lounge features The Pantry, where guests can enjoy grab and go delicacies with items changing throughout the day in addition to The Dining Room which offers table service with freshly prepared dishes made-to-order by the chef.

Business Class passengers will be able to try the Cathay Pacific`s signature Noodle Bar offering authentic Chinese delights, and The Food Hall, which serves a wide range of Western and international dishes, including traditional British fare. A full-service bar is also available to enjoy a pre-flight aperitif.

The lounge is further equipped with bespoke Solo Chairs, eight shower suites and a work area "The Bureau".

Cathay Pacific`s Heathrow lounge is open from 05:30 a.m. Monday to Saturday and 07:30 a.m. on Sunday until 10:30 p.m..

First Look: New United Club at LAX
First Look: New United Club at LAX
2016-11-30

United Airlines gave a sneak peek of its new United Club at Los Angeles International Airport which will open on December 6. Located in Terminal 7, Concourse 8, the 20,000 sq.ft. space is one of the airline`s largest and most stylish. Features include a gourmet kitchen and bar offering expanded food and beverage options, comfortable seating areas and panoramic views of the airport, the Hollywood Hills and Los Angeles skyline. Taking advantage of the city`s year-round-weather, the club provides a spacious and scenic outdoor terrace where guests can relax with a drin or a meal alfresco.

"When you think of Los Angeles, you think of glamour and sophistication, and this new United Club certainly reflects that," said Julia Haywood, the airline's executive vice president and chief commercial officer. "LAX is a key piece of our global route network, and we're incredibly proud that it will house one of our finest United Clubs. Aesthetically, it's unlike any other, with panoramic views of the city and an outdoor terrace. These unique amenities – along with fresh food, wine menus, craft cocktails and, most importantly, exceptional service and hospitality for our customers – will elevate the entire experience to something that will truly impress and delight visitors."

New Seattle Delta Sky Club
New Seattle Delta Sky Club
2016-10-27

Delta`s $21 million new Sky Club has opend at Seattle-Tacoma International Airport. The new 21,000-sq.-ft. club, located at the corner of Concourse A and B, features 30-ft. ceilings and floor-to-ceiling windows. Guests may enjoy runway and tarmac views with Mount Rainier in the distance. The large windows reduce glare and allow guests to stay connected to the outdoors.  It`s a two story club which may accommodate up to 416 guests.

The interior design features natural hardwood tables, curvy wood-paneled walls and ceilings, colorful living glass and shapes that highlight themes of water and technology.

I like how spacious the new lounge is," said May L., a Delta customer. "With the large windows and additional space upstairs, it doesn`t  feel cramped. At the same time, the seating arrangement offers guests a more private space if they want that, too," referring to high-backed seats called "hush pods" made for intimate talks.

A spacious bar and food area serves light meals, salads, soups, Beecher`s Mac & Cheese and Alki Bakery products.

The Spa inside the club, in partnership with Asanda Spa, offers massages and facial treatments. There are also six shower suites with shampoo, shower gel, lotion, towels and hair dryer.

Guests may relaxe with a drink and bite as they browse The Gallery, a curated art program showcasing work from emerging artists and local galleries.

"I think the art makes the Club so much more personable," Craig Alan, one of the artists, said. "It`s not just a random print that`s on the wall- there`s a lot of throught behind each piece in here." Alan, whose father was a Delta pilot, said having his work included in the new Club was an honor. "Now, we`re both a part of the Delta family, him through aviation and me through art."

Joan H., an event attendee, commented: "The art really transforms the club from just a waiting room at the airport. It`s beautiful."

Emirates` renovated Dubai lounge with Champagne Bar
Emirates` renovated Dubai lounge with Champagne Bar
2016-10-26

Emirates has completed a US$ 11 million refurbishment of its lounge at Concourse B of Dubai International Airport. The refurbishment took two years to complete and guests can now look forward to three new concept areas; a barista service in partnership with Costa Coffee, a Health Hub with Voss water offering healthier options, and an Exclusive Moet & Chandon champagne lounge. These areas are additions to the existing cuisine prepared by on-site chefs and a complimentary full bar service with premium wine, spirits and champagne.

Barista experience: The new area offers complimentary drinks including iced coffee, cappuccino and caffee latte prepared by Costa Coffee baristas as well as a choice of pastries, provided round the clock.

Health Hub: A new station in partnership with Voss water. Serving a selection of fruit and water infusions, fruit juices and smoothies as well as gourmet sandwiches, wraps, and salads.

Champagne Lounge: Emirates` "first-of-its-kind" lounge located in an airport in partnership with Moet Hennessy. Serving Moet Imperial, Moet Rose Imperial, Moet & Chandon Grand Vintage and Moet Nectar Imperial. Paired with a selection of canapes includes smoked salmon, soups, goat cheese, crostinis, smoked duck, vegetables, pumpernickel bread, and chicken.

Guests can enjoy a drink at the chic bar featuring a golden wave design adorned with 2,400 intricate gold leaves applied individually by hand.

This lounge expanded to almost 10,000 sq.ft. to accommodate more than 1,500 guests.

The children`s play area has been doubled in size, and the Timeless Spa has been renovated and offers hair, beauty and therapy treatments. Guests may also enjoy a shower suite, unwind at designated quiet areas or stay connected with complimentary Wi-fi.

New Qantas Brisbane International Lounge
New Qantas Brisbane International Lounge
2016-10-20

Qantas just unveiled the new Qantas Brisbane International Lounge. It is a combined first and business lounge.

Qantas International CEO Gareth Evans said the international lounge was the first of serveral new facilities the national carrier would open in the coming months at Brisbane Airport. "This stylish and modern lounge is the perfect space for our customers to relax before their flight," said Mr Evans. "It reflects the natural beauty of the Queensland landscape through natural light, furnitue and design, offering a new standard in premium travel. This lounge marks our continued investment in the entire customer journey. We`ve almost finished the refurbishment of our A330 fleet at the Brisbane Maintenance Facility, added new services to Japan and New Zealand, and the domestic terminal lounges are set for a complete redesign in coming months."

The lounge, split across two levels, offers nearly 30% more space than the previous lounges, with interiors reflecting the Queensland landscape. Artfully placed lighting, timber cafe seating, low slung loungers, and colorful rugs bring color and texture reminiscent of the reef, sandbars and waterways-like living in the tropical north.

A seasonal menu designed by chef Neil Perry has a focus on working with local food producers. There`s new signature breakfast hatch with breakfast dishes to order such as healthy breakfast bowls, Bircher Muesli and French Toast. The lounge will also offer a premium hot and cold buffet.

A new lounge concept -Quench- serves a range of non-alcoholic beverages including syrups from Bickfords and Buderim Ginger and a signature tisane blend designed by Rockpool.

The lounge will also feature a bar serving beer also on tap, premium wine, and all-day barista coffee by Vittoria.

A key feature is a bespoke glass and light art installation called "The Pulse of Ancient Land" created by artist Jenna Lee. Inlaid into the glass is an abstract interpretation of the land of the QLD region as viewed from above, brought to life through glass, watercolor and lights.

The lounge also features a business center, Wi-fi, TVs, and shower suites with ASPAR by Aurora skincare products.

Etihad First & Business Class Lounge Los Angeles
Etihad opens new LA Airport Lounge
2016-08-02

Etihad Airways has officially opened its new First and Business Class Lounge within the Tom Bradley International Terminal at Los Angeles International Airport.

Together with Etihad Airways` Premium Lounges in Washington D.C., and New York`s JFK, the new lounge is the airline`s  third dedicated hospitality haven in America, and the first on the US West Coast.

The new facility moves away from the normal conventions of airport lounge design, and features the same "Modern Arabian" decorative elements which characterize Etihad Airways` new international lounges. The decor draws inspiration from the geometric patterns of Abu Dhabi`s modern architecture and the desert landscape.

Martin Drew, Etihad Airways Senior Vice President Americas, said: " Our new First and Business Class Lounge in Los Angeles demonstrates our unwavering commitment to travelers on the US West Coast, and in the United States as a whole, by providing them with the intuitive hospitality they have come to expect from our people and our brand. It gives us great pleasure to inaugurate this facility."

Los Angeles World Airports Chief Executive Officer, Deborah Flint, said: " We applaud Etihad Airways in bringing this exciting, new premium lounge experience that truly caters to the modern traveler."

The new lounge provides a tranquil environment in which guests can relax, re-energize, be entertained, and enjoy the finest culinary experiences and hospitality services for which the airline is renowned. The space features luxuriously appointed seating, an a la carte dining area, showcase bar, TV area, shower facilities, complimentary high-speed Wi-Fi, multi-zone electrical and USB power outlets, and a selection of international magazines and daily newspapers. A separate VIP area can also be made available when required.

Guests may enjoy an a la carte menu or help themselves at the buffet counters nearby with a variety of fresh fruits and snacks. The highlight is the showcase bar, where bartenders mix up favourite drinks or cocktails.

Convenientely located airside, overlooking the renovated terminal`s exclusive shopping promenade and measuring 407 sq.m., the Etihad Airways First and Business Class Lounge Los Angeles is open daily from 01:30 p.m. until 04:55 p.m..

Brussels Airlines The Suite
Brussels Airlines opens The Suite
2016-06-09

Brussels Airlines` list of contemporary lounges welcomes a new member: The Suite.

The lounges is located within Terminal B at Brussels Airport and can accommodate 160 guests. At peak moments the lounge has the ability to expand and accommodate 100 extra guests. The Suite features different areas for different travel needs. A working area with desktop and laptop tables, a quiet zone with comfortable seats, a reading area with an array of newspapers and magazines, and a food area offering a wide selection of beverages, snacks and salads. The "Belgian spirit" is highlighted by Belgian beers, Belgian media, Belgian culinary specialties and impressions of the famous surrealist art of Rene Magritte.

"With "The Suite", Brussels Airlines underlines once again its role as the leading airline in Brussels", says Brussels Airlines Chief Commercial Officer Lars Redeligx. "Every year, over 500,00 guests enjoy the Brussels Airlines`"extra smile" in one of our lounges in Brussels. Following the opening of our amazing lounge "The Loft", the launch of "The Suite" illustrates once more our dedication to continuously improve the travel experience for our guests, both in the air and on the ground."

Opening hours are daily from 05:00 a.m. to 10:15 p.m.

MEL Etihad Airways First & Business Class Lounge
Etihad Airways` new lounge at Melbourne Airport
2016-05-10

Eihad Airways has opened a new Premium Lounge at Melbourne Airport. At more than 800 sq.m. with seating capacity for up to 133 guests, it is the airline`s largest lounge outside Abu Dhabi.

Floor-to-ceiling windows let in lots of natural light and offer panoramic views across the runway.

A centerpiece of the lounge is the intimate 26-seat-dining area, where guests will enjoy a restaurant-style a la carte dining and an international buffet. Professional chefs prepare each dish on site using fresh and locally sourced produce.

Another highlight is the sculptural showcase bar offering a selection of refreshments - handmade by specially trained mixologists.

Other amenities include separate male and female restrooms with shower facilities, dedicated male and female ablution and prayer rooms, a children`s playroom, and a luggage room. Free high-speed Wi-fi and multi-zone electric and USB power outlets are located throughout the lounge. Custom furnishings by Boss offer o choice of seating styles, each designed for maximum comfort while dining, working or relaxing. Guests may enjoy custom-made armchairs upholstered in Poltrona Frau Italian leather.

Shane O`Hare, Etihad Airways` Senior Vice President Marketing said: "Blending the best of a fine dining restaurant and a chic city cocktail bar, this lounge is a showcase of intelligent design and sophistication where guests will enjoy the highest levels of comfort and luxury, complemented by our world-class hospitality, culinary innovation and cutting-edge beverage technology."

"At the same time, it has a strong local feel with the freshest produce, cheeses and wines - sourced from growers, makers and suppliers throughout the state of Victoria - offering our guests a tantalising taste of the state`s reowned culinary culture."

Located in Terminal 2 adjacent to Gate 10, the lounge will open approximately three hours prior to the departure of Etihad Airways twice daily Melbourne-Abu Dhabi flights.

worldwide
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Swiss First Lounge E
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SAS Gold Lounge
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Swiss First Lounge E
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SAS Lounge
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LOT Business Lounge Polonez
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